Daily Archive January 23, 2020

BySubham Paul

Conversational Analytics – is your chatbot fully reliable?

Gone are the days when users of software applications would always rely on text commands or graphical user interfaces (GUIs) to get their jobs done. Instead, we seem to have gone back to older times when errand boys would listen to our instructions and accomplish the tasks on our behalf. That’s right, this is the age of conversational user interfaces and enterprises have rapidly adopted chatbots that continue to benefit the businesses and users alike.

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